TunnelBear stated that their main purpose of collecting users’ logs is for operations (TunnelBear Free VPN limits 500MB of traffic per month). However, they will collect the user device operating system version, TunnelBear APP version and used bandwidth. TunnelBear’s privacy policy is relatively transparent, and it is clearly stated in their privacy policy that they will not collect user activity information, original IP address and timestamp information. On iOS devices, TunnelBear uses IPsec / IKEv2 protocol to protect users’ data security.
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TunnelBear uses the OpenVPN protocol on Windows, Mac and Android devices, which is also the most secure VPN protocol. TunnelBear uses 256-bit AES encryption technology and supports OpenVPN and IPsec / IKEv2 protocols.